Returns Policy

External or functional defects

The customer is obliged upon receipt, unpacking and checking the products to confirm the absence of external aesthetic defects, and if there is a right to refuse the receipt of the article.

In addition, within 15 days, and if it finds a problem with any of the products of the order, you will have to take a photo of the defective product that proves the problem and send the photo to COMPANY by email.

Product returns

In the first case the customer can choose between canceling the order or replacing the product, while in the second case the COMPANY must immediately replace the product. Replacement of defective products is done without any charge to the customer.

In the case of replacement, the customer is obliged to deliver the defective product to the shipping company, the courier company receiving the new product.